General terms and conditions
At the same time, the following GTC contain legal information about your rights according to the regulations on contracts in distance selling and electronic commerce.
1. scope
1.1. For the business relationship between AngelCab GmbH, shareholders: Vinzent Karger, Luis Karger, Gewerbepark 4, 91238 Engelthal (hereinafter "Seller") and the customer (hereinafter "Customer"), the following General Terms and Conditions shall apply exclusively in their version valid at the time of the order.
1.2. You can reach our customer service for questions, complaints and objections on weekdays from 10:00 to 18:00 on 030 24171245 and by e-mail at info@angelcab.de.
1.3. A consumer within the meaning of these General Terms and Conditions is any natural person who enters into a legal transaction for a purpose that can predominantly be attributed neither to his commercial nor to his independent professional activity (§ 13 BGB).
1.4. Deviating terms and conditions of the customer shall not be recognized unless the seller expressly agrees to their validity.
2. offers and service descriptions
2.1. The presentation of the products in the online store does not constitute a legally binding offer, but an invitation to place an order. Descriptions of services in catalogs as well as on the websites of the seller do not have the character of an assurance or guarantee.
2.2. All offers are valid "while stocks last" unless otherwise noted with the products. In all other respects, errors are excepted.
2.3. Alle angegebenen Maße sind ca. Maße. We process natural materials by hand, fabrics are printed individually, tolerances are possible here, also with regard to pattern arrangement and colors.
3. order process and conclusion of contract
3.1. The Customer may select products from the Seller's assortment without obligation and collect them in a so-called shopping cart by clicking the "add to cart" button. Subsequently, the customer can proceed to the completion of the order process within the shopping cart via the button "Proceed to checkout".
3.2. By clicking on the button "order with costs", the customer submits a binding request to purchase the goods in the shopping cart. Before sending the order, the customer can change and view the data at any time. Required information is marked with an asterisk (*).
3.3. The seller then sends the customer an automatic confirmation of receipt by e-mail, in which the customer's order is listed again and which the customer can print out using the "Print" function (order confirmation). The automatic acknowledgement of receipt merely documents that the seller has received the customer's order and does not constitute acceptance of the application. The purchase contract is concluded only when the seller has shipped the ordered product within 2 days to the customer, handed over or confirmed the shipment to the customer within 2 days with a second e-mail, express order confirmation or sending the invoice.
3.4. If the seller allows payment in advance, the contract is concluded with the provision of bank details and request for payment. If the payment is not received by the seller within 10 calendar days after sending the order confirmation, the seller withdraws from the contract with the consequence that the order is invalid and the seller is not obliged to deliver. The order is then completed for the buyer and seller without further consequences. A reservation of the article in case of advance payment is therefore made for a maximum of 10 calendar days.
4. prices and shipping costs
4.1. All prices stated on the Seller's website are inclusive of the applicable statutory value added tax.
4.2. In addition to the stated prices, the seller charges shipping costs for delivery. The shipping costs are clearly communicated to the buyer on a separate information page and during the ordering process.
5. delivery, availability of goods
5.1. If payment in advance has been agreed, delivery will be made after receipt of the invoice amount.
5.2. If not all ordered products are in stock, the seller is entitled to partial deliveries at his own expense, as far as this is reasonable for the customer.
5.3. If the delivery of the goods fails due to the fault of the buyer despite three attempts of delivery, the seller may withdraw from the contract. Any payments made will be refunded to the customer without delay.
5.4. If the ordered product is not available because the Seller is not supplied with this product by its supplier through no fault of its own, the Seller may withdraw from the contract. In this case, the seller will immediately inform the customer and, if necessary, suggest the delivery of a comparable product. If no comparable product is available or if the customer does not want a comparable product to be delivered, the seller will immediately refund to the customer any consideration already paid.
5.5. Customers are informed about delivery times and delivery restrictions (e.g. restriction of deliveries to certain countries) on a separate information page or within the respective product description.
5.6. We do not deliver to packing stations.
5.7. Die angegebenen Lieferzeiten sind unverbindliche, voraussichtliche Liefertermine. Sollten wir eine Lieferfrist nicht einhalten können, wird der Kunde unverzüglich informiert. Schadensersatzansprüche wegen Überschreitung der Lieferzeit sind ausgeschlossen, es sei denn, die Lieferverzögerung beruht auf grober Fahrlässigkeit oder Vorsatz.
6. payment modalities
6.1. The customer can choose from the available payment methods within the framework and before completion of the ordering process. Customers are informed about the available means of payment on a separate information page.
6.2. If payment by invoice is possible, payment must be made within 30 days after receipt of the goods and the invoice. For all other methods of payment, payment must be made in advance without deduction.
6.3. Werden Drittanbieter mit der Zahlungsabwicklung beauftragt, z.B. Paypal, gelten deren Allgemeine Geschäftsbedingungen.
6.4. If the due date of payment is determined according to the calendar, the customer is already in default by missing the deadline. In this case, the customer shall pay the statutory interest on arrears.
6.5. The customer's obligation to pay interest on arrears does not preclude the seller from claiming further damages caused by the delay.
6.6. The customer shall only be entitled to set-off if his counterclaims have been legally established or acknowledged by the seller. The customer may only exercise a right of retention insofar as the claims result from the same contractual relationship.
7. retention of title
7.1. Until full payment, the delivered goods remain the property of the seller.
8. warranty for material defects and guarantee
8.1. AngelCab warrants that the goods sold are free from defects in material and workmanship at the time of transfer of risk and, to the extent applicable, have the contractually warranted characteristics. The statutory provisions apply. If we grant special guarantees, this shall not affect your statutory warranty claims.
8.2. AngelCab does not provide any warranty for the ordinary wear and tear of the goods, especially also with regard to the natural properties of the natural materials used. Due to sunlight, perspiration, cleaning agents, abrasion or too frequent washing, fading cannot be ruled out and is therefore not a reason for complaint. We process textiles especially skin-friendly or ecological, which is associated with a higher sensitivity to fading.
8.3. AngelCab does not provide any warranty for defects caused by incorrect or negligent handling or operation or exceptional operating conditions.
8.4. AngelCab assumes no liability neither for the constant and uninterrupted availability of angelcab.de Onlineshop nor for technical or electronic errors of the online offer.
8.5. We reserve the right to make changes in construction, design and form during the delivery period which are due to improvements in technology or to requirements of the legislator, provided that the delivery item is not significantly modified or changed and the changes are not reasonable for the customer.
9. liability
9.1. The following exclusions and limitations of liability shall apply to the Seller's liability for damages, without prejudice to the other statutory requirements for claims.
9.2. The Seller shall be liable without limitation insofar as the cause of the damage is based on intent or gross negligence.
9.3. Furthermore, the Seller shall be liable for the slightly negligent breach of essential obligations, the breach of which jeopardizes the achievement of the purpose of the contract, or for the breach of obligations, the fulfillment of which makes the proper execution of the contract possible in the first place and on the compliance with which the Customer regularly relies. In this case, however, the Seller shall only be liable for the foreseeable damage typical for the contract. The Seller shall not be liable for the slightly negligent breach of obligations other than those mentioned in the preceding sentences.
9.4. The above limitations of liability shall not apply in the event of injury to life, limb or health, for a defect following the assumption of a guarantee for the quality of the product and in the event of fraudulently concealed defects. Liability under the Product Liability Act remains unaffected.
9.5. Insofar as the liability of the Seller is excluded or limited, this shall also apply to the personal liability of employees, representatives and vicarious agents.
10. storage of the contract text
10.1. The customer can print the text of the contract before submitting the order to the seller by using the print function of his browser in the last step of the order.
10.2. The seller also sends the customer an order confirmation with all order data to the e-mail address provided by him. With the order confirmation, the customer will also receive a copy of the General Terms and Conditions together with the cancellation policy and the information on shipping costs as well as delivery and payment terms. If you have registered in our store, you can view your orders in your profile area. In addition, we store the text of the contract, but do not make it accessible on the Internet.
11. data protection
11.1. The Seller processes personal data of the Customer for a specific purpose and in accordance with the statutory provisions.
11.2. The personal data provided for the purpose of ordering goods (such as name, e-mail address, address, payment data) are used by the seller for the fulfillment and execution of the contract. This data will be treated confidentially and will not be disclosed to third parties who are not involved in the ordering, delivery and payment process.
11.3. The customer has the right to receive, upon request and free of charge, information about the personal data stored by the seller about him. In addition, he has the right to correct inaccurate data, blocking and deletion of his personal data, provided that there is no legal obligation to retain such data.
11.4. Further information about the nature, scope, location and purpose of the collection, processing and use of the required personal data by the seller can be found in the privacy policy.
11.5. Erfolgt eine Bestellung unter Verwendung eines Gutscheincodes eines Partnerladens, werden die Adressdaten sowie Bestelldaten mit dem Partnerladen zur Abrechnung der Provisionen geteilt. Diese Datenverarbeitung erfolgt auf Grundlage von Art. 6 Abs. 1 lit. b GDPR for the performance of the contract.
12 Jurisdiction, Applicable Law, Contract Language
12.1. The place of jurisdiction and performance shall be the registered office of the Seller if the Customer is a merchant, a legal entity under public law or a special fund under public law.
12.2. Contract language is German and English.
13. test car
13.1. The test car shipment "test drive" is only possible in Germany and only in areas which are not within a radius of 50 km from an ANGELCAB showroom. We reserve the right to cancel test cars should we detect any deception, etc.
13.2. The test car shipment "Test Drive" is limited to one (1x) test car model per customer and shipping address. In the interests of sustainability and due to the limited number of test cars available, we reserve the right to cancel test cars.
14. discounts, discount promotions and promotion vouchers
14.1. Discount promotions allow you to buy individual products at lower prices. No credit will be given for shipping and handling (gift box, gift envelope, gift wrap, envelope, shipping, etc.). Discount codes have a limited validity and a minimum order value, which is determined by the respective discount code. Discount codes cannot be combined with other discount promotions. Only one discount code is redeemable per purchase. Cash payment of the discount value is not possible. In addition, the conditions printed on the voucher or in the promotion or the conditions of the respective competition apply.
An AngelCab Friends voucher (possible until June 2020) cannot be combined with other vouchers.
15. amendment of the GTC
15.1. Der Verkäufer behält sich das Recht vor, diese Allgemeinen Geschäftsbedingungen jederzeit ohne Nennung von Gründen zu ändern, es sei denn, dies ist für den Kunden nicht zumutbar. Der Verkäufer wird den Kunden über Änderungen der AGB rechtzeitig benachrichtigen. Widerspricht der Kunde der Geltung der neuen AGB nicht innerhalb einer Frist von 4 Wochen nach der Benachrichtigung, gelten die geänderten AGB als vom Kunden angenommen. Der Verkäufer wird den Kunden in der Benachrichtigung auf sein Widerspruchsrecht und die Bedeutung der Widerspruchsfrist hinweisen.
16. return costs in the event of revocation
16.1. Macht der Kunde von seinem Widerrufsrecht Gebrauch, hat er die regelmäßigen Kosten der Rücksendung zu tragen, wenn die gelieferte Ware der bestellten entspricht und wenn der Preis der zurückzusendenden Sache einen Betrag von 40 Euro nicht übersteigt oder wenn der Kunde bei einem höheren Preis der Sache zum Zeitpunkt des Widerrufs noch nicht die Gegenleistung oder eine vertraglich vereinbarte Teilzahlung erbracht hat. Anderenfalls ist die Rücksendung für den Kunden kostenfrei.
17. data security
17.1. Der Verkäufer verpflichtet sich, technische und organisatorische Sicherheitsmaßnahmen zu treffen, um die personenbezogenen Daten des Kunden vor Verlust, Missbrauch, unberechtigtem Zugriff, Offenlegung und Veränderung zu schützen. Diese Maßnahmen werden regelmäßig überprüft und an den technologischen Fortschritt angepasst.
18 Conclusion of contract for telephone orders
18.1. Bei telefonischen Bestellungen kommt der Vertrag zustande, wenn der Verkäufer das Angebot des Kunden durch eine schriftliche Bestätigung (per E-Mail oder Post) annimmt. Die telefonische Bestellannahme erfolgt zu den üblichen Geschäftszeiten.
19. vouchers and credit
19.1. Gutscheine und Guthaben können nur in dem dafür vorgesehenen Online-Shop und nur innerhalb des angegebenen Gültigkeitszeitraums eingelöst werden. Eine Barauszahlung ist ausgeschlossen. Pro Bestellung kann nur ein Gutschein eingelöst werden.
20. dispute resolution
20.1. Die Europäische Kommission stellt eine Plattform zur Online-Streitbeilegung (OS) bereit, die der Kunde unter https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=DE findet. Zur Teilnahme an einem Streitbeilegungsverfahren vor einer Verbraucherschlichtungsstelle sind wir nicht verpflichtet und grundsätzlich nicht bereit.
Right of withdrawal
You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
To exercise your right of withdrawal, you must inform us (AngelCab GmbH, Gewerbepark 4, 91238 Engelthal, info@angelcab.de) by means of a clear declaration of your decision to withdraw from this contract. You can send us this declaration by email, by post or use the attached sample cancellation form for this purpose, which is, however, not mandatory. For more information on returns, please see Returns.
In order to comply with the withdrawal period, it is sufficient that you send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Exclusion of the right of withdrawal
The right of withdrawal does not apply to the following contracts: Contracts for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer.
Sample cancellation form
(If you wish to cancel the contract, please fill out this form and send it back to us).
- To AngelCab GmbH, Gewerbepark 4, 91238 Engelthal, info@angelcab.de
- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of the consumer(s)
- Address of the consumer(s)
- Signature of the consumer(s) (only in case of notification on paper)
- Date
(*) Delete as applicable.